We have a lot of customers in Europe, the Middle East, Asia and Australia, and our own team is also quite diverse. Since we launched in States, we started with a U.S. date format for creating tasks via email, but we always got a lot of requests to make it international. As you know, we are always keen to implement your requests. Wrike now supports the international date format where the day goes first and the month goes second, like 31/12/2008.

By default, the date format is set as MM/DD/YYYY. However, account administrators can easily edit the setting to DD/MM/YYYY for all users in their accounts. The administrator needs to sign in to Wrike, go to “Account”->“Account Management,” choose the format that suits  his or her team best (1) and click the “Update” button (2). The changes affect all users in the account.



If two different customers of Wrike with different date settings collaborate on a task via e-mail, the date format of the task author takes prevalence in Wrike.

By the way, in the next six months we will have a limited number (15) of country reseller openings. If you know somebody who deserves to become a local Wrike reseller, drop us a note.

The brilliance of Wrike is in its ability to help people manage a wide range of activities. Some Wrike users work 24/7 to get their projects delivered as soon as possible. Others work from 9 to 5 on business days only. So that every team can plan its projects in accordance with its work schedule, we have introduced customization of working days.

If you want to change the Monday to Friday schedule for your account, then the administrator needs to sign in, go to “Account”->“Account Management,” change working days (1) and hit the “Update” button (2). The settings are effective for all users in the account and can be set by the account administrator. The changes will affect all tasks created in the future by all users in the account. To avoid potential confusion, existing tasks will not be automatically rescheduled. When you change an existing task, the new settings will come into effect.

Google Chrome has already won the hearts of thousands of early adopters. Chrome has  a number of innovative features that  Google says were developed to solve several serious problems related to browsing the Web. If you are one of the Web-workers who have already chosen Chrome as a primary browser, do not deprive yourself the pleasure of adding your favorite project management software to your bookmarks. Wrike works perfectly in Chrome, just as it does in other highly popular web-browsers, such as Internet Explorer 6 and 7, Firefox 2 and 3, and Safari 3. 

First of all, what is RSS? It is an abbreviation that stands for Really Simple Syndication — a format for delivering regularly changing Web content. Many news-related sites, blogs and other online publishers syndicate their content’s updates in the form of RSS feeds to help you keep track of newly published information.

How does RSS help you to be more productive?

The benefit of RSS is the aggregation of content from multiple online sources in one place. RSS makes life easier for people who regularly use the Web. You easily stay informed by receiving the latest content from the sites you are interested in. You keep your privacy because, with RSS, you don’t have to subscribe to each site's e-mail newsletter. You save a lot of time because you do not need to visit each of your favorite sites individually.

How can you save time following your project’s progress with Wrike’s RSS feature?

You can use Wrike’s RSS feeds with Wrike’s e-mail to-do lists or instead of them, if you find it more convenient.  Wrike’s RSS feature is a perfect complement to on-site update notifications that you see in the upper left-hand corner of your workspace. RSS might be especially helpful when you are out of the office because you will still get relevant and up-to-date information about your team’s progress for you to read in your own time.  This information will be available with your smart phone, BlackBerry, iPhone or other mobile device.

How can I use RSS?

You need to have special software called an "RSS reader." It can be either Web-based or desktop-based. There’s a handy list of RSS readers in Wikipedia. Google Reader or Bloglines are very popular. Besides, you may already have one in your browser, if you use Fire Fox, Internet Explorer 7 or Safari.

To get updates from people you are collaborating with via RSS, you just need to click on the blue RSS icon in the upper right-hand corner of your workspace.



This will allow you to stay in the loop without having to stay logged on to wrike.com all the time. All the messages will be chronologically listed in your RSS reader. When new information is added to a task, you get an update with a link to the renewed task instantly.

With little helpers, like Wrike’s RSS feeds, you become more productive and manage your projects more efficiently.

By default, when you CC an e-mail to wrike@wrike.com, the task is instantly created in Wrike and shared with the e-mail recipient. You and the email recipient can work on the task together. If one of you updates the task, the other person become instantly aware of the task progress, thanks to email notifications.

If the recipient is not a Wrike user yet, he or she gets an automatic invitation to Wrike. It is very convenient because you are freed from the additional job of inviting people on your own. Wrike does it for you.

Our users love this feature, especially when they want to show the progress of the task associated with the client’s projects. You just need to CC an e-mail with a task to a client, so that he or she can view the progress.

However, some users were slightly worried that some clients might find this feature unnecessary. After multiple customer requests, we have introduced a way to create a task from an e-mail while turning off the feature that would invite the recipients to Wrike and share the task with them.

For example, you may want to keep track of a lead with the help of Wrike without inviting the client to share the task.  So you simply send an answer to a client’s request for proposal and BCC the e-mail to wrike@wrike.com. The task is created in Wrike and is not shared with the client.


Certainly, when necessary, you can easily invite the client to join Wrike, so he or she can keep track of the project progress. To do so, simply type the person’s e-mail in the “shared with” field. Read more about how to share a task and how to share a folder. 

The drag-and-drop function has been released to help you quickly move your tasks from one folder to another. Just click on a task, hold the mouse button and pull the task to the appropriate folder. Once you release the mouse button, the task is placed in the selected folder. As previously, you can simply click the “Edit task” link and type the appropriate folder title in the field “Included in.”

1) Move a task with the drag-n-drop feature.
To move your task, you simply click on the task bar and pull it to the appropriate folder. In the picture we are moving the task “discuss the trends session with B.L.” from the “Agenda” folder to the “Applicants” folder.



2) Include a task into several folders with the drag-n-drop feature: hold CTRL.
The same way, you can include a task in several folders. Instead of clicking the “Edit task” link and then enumerating folders “Agenda, Applicants” and separating them with commas in the “Included in” field, you simply click on the task bar and pull it to the appropriate folder holding CTRL on your keyboard. The task will be also included into the chosen folder.



It’s very easy to organize you tasks with the drag-n-drop feature now. More importantly, the drag-n-drop feature works with the Wrike’s usual perks like sharing and automatic notifications.

Automatic sharing.
Once you move a task to the “Applicants” folder shared with Mary and John, the task automatically becomes shared with them as well.

Automatic notifications.
Mary and John receive automatic notifications about the changes according to the notification type chosen by them. The responsible party of the task is always notified about the changes via e-mail. Therefore you don’t need to explain to him or her the details. Your associates always stay on the same page with you.

Wrike supports an open and collaborative environment.

From its beginning, Wrike has embraced an open and collaborative environment. Collaboration makes your team more agile, helps you to adjust to ever-changing market conditions  and brings you better results. That is why Wrike is a very powerful platform for managing small and medium businesses that encourage team members’ initiative, aiming to obtain more for less time and money.

You can collaborate with people from different accounts.

You can easily collaborate with your business partner who already subscribed himself and his team to Wrike. You also can easily collaborate with team members to whom you granted a professional subscription to Wrike. Likewise, You can easily collaborate with your spouse, who has a free Wrike account. You also can invite your friends to collaborate on your shared tasks. Apparently, you will be able to collaborate with your friends, whether they decide to keep their free accounts or upgrade to the professional version. No other project management software offers such an opportunity to you.

Our software, Wrike, is more like email where people’s accounts may be registered with different companies, but they still can email each other.


Share exactly what you want with exactly who you want.

Wrike allows you to manage the access rights of your associates within every part of your plans. Depending on your needs, these rights can be managed on the level of a concrete task, a folder with tasks or an entire project. You have one workspace, no matter how many tasks or projects you are involved in. You can share one task with your partner, another task with one of your clients and your support team, and a third task with your HR manager and project leader. This gives you unique visibility of all of your projects in one account.

Permissions in Wrike are based on the Wiki model.

Taking into account all the above comments, it becomes evident why Wrike’s permission system is not complicated by granular rights, such as view, edit, delete, etc. Granular rights would create formal boundaries on contributing to projects and add a level of complexity for people who share tasks. Therefore, in Wrike, there is one type of sharing. Either an item is shared or not. If you share the item, the user gets all the permissions (view/edit/delete). If you do not share the item, the user has no permissions (no view, no edit, no delete). This model is also used in wikis. If you give a person access to the task, a person can easily update it. Wrike's permission system is very easy to use and convenient, especially when backed up by a revision history and e-mail notifications.

You can get the best of project collaboration with Wrike. Thanks to Wrike, your business will become more flexible, mobile and transparent. Transparent business means openness to customers, openness to new markets, openness to new techniques and openness to learning. Your organization becomes empowered and more competitive with Wrike.

Also read: Ultimate Benefit that You Obtain with Wrike.

You can manage multiple projects in one place. “One place” means only one account. You create an account and organize ALL of your plans there.

Unlike other tools, Wrike provides you uniquely convenient way to achieve total information awareness on all projects. In other words, you can share any part of your project plans with the appropriate associates, then manage them in one workspace simultaneously. At the same time, you can safely keep one client's information secure from another client, one project information secure from other project participants.

This approach to organization of plans perfectly serves the needs of those who have multiple products, projects, teams, departments or offices. Wrike will make you happy if you are tired of keeping track of your plans in disconnected files. Wrike will make you happy if you are tired of  holding conversations about your projects, tasks, issues, ideas in your email inbox.

You can log in to your Wrike account and check the sales pipeline shared with your sales team, reschedule marketing plans shared with your marketing managers, examine clients’ projects. Each of them is shared with the appropriate list of people.

This saves you a tremendous amount of time on planning, organizing and monitoring your projects. Unlike other software tools, Wrike doesn’t have boundaries that prevent people with different accounts from collaborating with each other. Thus, you can easily manage different projects and share project parts with your associates when necessary.

Other benefits: boundless collaboration, email-friendliness, timeline (Gantt chart), unique flexibility, data security; time tracking and tasks dependancies in our roadmap.

If you provide professional services, it may be convenient for you to organize your tasks in Wrike in the context of clients. You can create a special folder for each client and share it with him only. That way you have a clear picture of all your clients’ information, while still keeping it private for every client:


At the same time, you don’t need to limit yourself to such an interpretation of your plans. You can add the context of services that you provide. Create an additional folder for each service and share it with the appropriate team members.

For example, if you provide interior services, you can create the "Decoration," "Design," "Furnituring" and "Lighting" folders. If the client Brown&Co places a new order for decoration and furnituring, you can create an appropriate task and include it in both “Brown&Co,” "Decoration" and “Furnituring” folders. The task will be automatically shared with the representatives of the Brown company, your decoration and furnituring teams. The same rule applies to other orders.



What is great, when the responsible party updates the task, marking it as completed, adding comments or updating the due date, your client is instantly informed about the order process. You don't need to spend time on creating special reports for your clients.  Moreover, your business becomes absolutely transparent for you in the light of clients and services.


You can also read about: How to organize work of departments, How to customize statuses,  How to organize goals and milestones, How to better organize projects and events in Wrike.

If you manage a company, you may need to keep track of every team or department separately. In this case, you create "Marketing" and "Sales" folders of tasks shared with your marketing managers and sales representatives appropriately. Then you put new  tasks in the relevant folder. 

However, often the responsibilities of the team members can intersect. For example, when you are going to participate in a fair, your marketing managers have to prepare exhibition place. Sales representatives care about matchmaking. Both of them work on the presentation of your company.

The tricky part of organization of your plans lies in the necessity to share the tasks related to the fair with all the specialists involved.  In this case, and simply add one more folder that is included in the "Marketing" and "Sales" folders simultaneously. Hence the folder “Fair” is inherently shared with both teams: marketing and sales while other tasks are separated:


If your company participates in multiple events, you may want to separate events from other activities. Feel free to include the “Fair” folder right there, regardless hierarchical levels:   




You may be also interested in How to customize statuses,  How to organize goals and milestones, How to better organize projects and events, How to organize client projects in Wrike.